Shipping policy

Thank you for shopping with us. This page outlines our shipping process, costs, and delivery timelines.

Shipping Destination

We currently ship within the United States only.
We do not support international shipping at this time.

Shipping Fees

Our shipping fees are structured as follows:

  • Free shipping on orders over $10 USD
  • A flat shipping fee of $8 USD applies to orders under $10 USD

Shipping costs will be clearly displayed at checkout before payment is completed.

Order Processing Time

Orders are typically processed within:

  • 1–3 business days (Monday to Friday)
  • Orders are not processed on weekends or public holidays

Once your order has been processed, it will be prepared for shipment.

Shipping Time

Estimated delivery time:

  • 5-10 business days after shipment

Please note that delivery times may vary depending on location, carrier conditions, and seasonal demand.

Order Tracking

After your order has been shipped, you will receive a confirmation email with tracking information.

You can use the tracking number provided to monitor your shipment status.

Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High shipping volume
  • Weather conditions
  • Carrier-related issues

We appreciate your understanding in such situations.

Incorrect Address

Please ensure that your shipping address is accurate at checkout.

If you notice an error, contact us as soon as possible:

📧 service@haovra.com

We will try to update the address before shipment, but changes cannot be guaranteed after the order has been processed.

Lost or Missing Packages

If your package appears to be lost or significantly delayed, please contact us.

We will review the situation and assist you based on the available tracking information.

Contact Us

If you have any questions about shipping, feel free to contact us:

📧 service@haovra.com